Case Study

Real-Time Category-Wise Outbound Crate Counting with SAP ERP Integration at Automobile Manufacturing Facility

Automobile Manufacturing | INDIA

Outbound Accuracy Category-wise Tracking Zero Manual Count Category-wise Tracking

Counting Method (Before)

Manual

Per category, per cycle

Categories Tracked (Before)

10+

Manual per shift

Counting Accuracy (After)

99%

Automated

SAP Sync (After)

Real-time

Every cycle close

THE CHALLENGE

The facility manufactured and dispatched products across 10+ categories through a shared conveyor belt system. Every outbound cycle involved crates of different product types leaving the facility - and each category needed to be counted, verified, and recorded separately before the cycle was closed. Manual counting across 10+ categories on a moving conveyor was slow, inconsistent, and error-prone. Staff had to visually differentiate between product categories while maintaining an accurate tally - a task that degraded in reliability as shift volumes increased and fatigue set in. Counts were then manually entered into SAP, introducing a second layer of error and delay between physical dispatch and system record.
  • Manual counting across 10+ product categories

    Staff visually identified and tallied crates across 10+ categories on a moving conveyor - accuracy dropped significantly during high-volume cycles.

  • No real-time SAP update

    Manual entry after cycle close created a lag between physical dispatch and system record.

  • No per-cycle audit trail

    No reliable record of category-wise crate count per outbound cycle - making dispute resolution and reconciliation difficult.

  • Human error in category differentiation

    Similar-looking crates across categories led to consistent miscategorisation under time pressure and high volumes.

THE SOLUTION

We deployed an AI-powered conveyor belt counting system that automatically detects, classifies, and counts outbound crates by product category in real time as they move through the dispatch line. Counts are pushed directly to SAP ERP at the close of every outbound cycle - eliminating manual entry entirely and keeping inventory records in sync with physical dispatch.
Flow: Crates move on conveyor -> AI detects and classifies each crate by product category -> Per-category count updated in real time -> Cycle closed -> Count pushed to SAP ERP -> Full cycle log saved to dashboard

WHAT CHANGED AFTER

99% counting accuracy across all 10+ product categories - Miscategorisation and manual tally errors eliminated.

SAP updated in real time at every cycle close - No lag between physical dispatch and system record.

Manual data entry eliminated entirely - No staff required to count, record, or enter dispatch data.

Per-cycle audit trail for every dispatch - Category-wise count with timestamp and images for instant dispute resolution.

Staff redeployed to higher value dispatch coordination tasks.

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